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    Departments   Information Technology   Information Technology Frequently Asked Questions

Information Technology Frequently Asked Questions

Here is a collection of some of the most commonly asked questions from our user community about computer technology offered at Gordon State College. Click on a question below to display its corresponding answer.

Questions about . . .

General Computer / Network Access

  • Where can I get access to a computer?
  • What is a Gordon Network Account and how do I use it to logon to a lab computer?
  • How do I change / reset my Network Password?
  • How do I access my Gordon e-mail?
  • How do I access my network "H:" drive from a Gordon PC
  • How can I access my files from off-campus?

Internet Access

  • What do I need to do to connect my computer to the Internetfrom a campus residence hall?
  • Can I connect to the Internet on-campus using Wireless (Wi-Fi)?

Computer Lab Printing

  • How do I print documents in campus computer labs?
  • How does my printing account balance work?
  • How do I add to my printing account balance?
  • How do I receive a print job refund for unreadable output?
  • How do I print Powerpoint slides off of the website?
  • How do I duplex print (print on front and back of page) from a Gordon computer?
  • Can I print a document in color?

Troubleshooting Tips

  • What can I do when PDF files do not open correctly or when my web browser displays a blank white screen after trying to open a PDF file via the Gordon website?

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