SAVE YOUR RECEIPT!!!
NO REFUNDS OR EXCHANGES WITHOUT AN ORIGINAL OR EMAILED RECEIPT--INCLUDES WEB ORDERS!!
TEXTBOOK REFUND POLICY
You may receive a refund for any reason on books through the drop/add period of the semester/session. The receipt date must indicate the book was purchased for the current semester/session. All textbook sales occurring after refund period are final.
Books must be returned in NEW condition for a 100% refund. Books with writing, highlighting, earmarks, bumped corners, etc., will be refunded at USED retail price. Water damaged books will not be refunded at all. Gordon State College Bookstore reserves the right to refuse any item for refund based on condition in which the item has been brought back.
Shrink-wrapped textbooks and shrink-wrapped textbook packages must be returned unopened in original packaging to receive a 100% refund. During the refund period, opened textbooks and/or bundles may be returned to the bookstore at USED retail price.
Workbooks, custom-published course packs, lab books, study guides, dictionaries, optional books, and general study aids are not eligible for a refund. This includes BarCharts study aids.
All access code/e-textbook returns must be verified as not activated for refund. Opened but unactivated codes may receive a refund at USED retail price.
Opened codes emailed to web order customers (not including RedShelf titles) are subject to waived full refunds.
There is a waiting period of 10 business days for personal checks to clear the bank.
Refunds will be processed with the same tender as the original purchase.
GENERAL MERCHANDISE
Clothing, supplies, and other forms of general merchandise may be refunded or exchanged within ten business days of purchase date. All original hangtags must still be attached to clothing items and supplies must be in original packaging.
Candy, drinks, and all health & beauty supplies are not eligible for return or exchange.
No refund is available for calculators, hardware, software, and assorted computer supplies and electronics if opened. Exchanges for unopened items are solely at the discretion of the bookstore management. Defective products must be reconciled with manufacturer according to terms of items warranty.