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Refund Frequently Asked Questions

If I do not have a bank account, how do I receive my refund?

A check will be mailed and you should receive it within three (7) to seven (10) days.

If I choose to receive my refund in a check, can I have it mailed to Gordon State College Business Office to pick up there?

No, the check will be mailed to the mailing address you have in Banner. You will need to validate that the mailing address is correct in BannerWeb/Personal Information. Your address can be updated by you or you can contact the Registrar’s Office.

If I set up a Direct Deposit account, is there any charge?

No, refunds are processed FREE.  You will be subject to any fees your bank account requires.  You need to speak with your bank on what fees they may impose.  At most banks, direct deposit transactions are free. 

Do I have to have a bank account to set up a Direct Deposit account for refunds?

A Bank account is required because you must have a bank routing number and bank account number to complete a deposit transaction.  A cash card such as Walmart Money card can still be used but you must follow their instructions on identifying the bank routing number and bank account number linked with the card.  You cannot enter the card number as the bank account number.  It will fail. 

If I do not have a bank account to set up a Direct Deposit account for refunds, how can I get one?

You will need to open an account with a bank of your choice.  Barnesville has one bank, United Bank, who has an ATM located on the Gordon State College campus. 

How long will it take for my refund to be deposited into my bank account?

One to two banking days is the average timeframe.  It really depends on your bank and their procedures as to when they move the funds received from the Automated Clearing House (ACH) into the individual accounts.  The Refund date that Gordon State College identifies is when Gordon will process the refunds to ACH who will in turn send the funds to your bank.  Most banks are very quick in pushing the funds into their individual accounts.  You should check with your bank to find out their procedures for ACH transactions. 

Will I be notified when the refund has been processed?

Yes, an email will be sent to the email accounts you have listed in the Student Account Center.  The primary email is your Gordon State College email account but you can set up an Alternate account to have notices sent.  To update or set up an alternate email account, refer to the guide "Using My Student Account Center" found at www.gordonstate.edu/mygordon under For Gordon Students section. 

Can I use the eRefund account to pay my tuition and fees?


Yes, your account you set up as your Refund account is a Saved Payment Method. When making payments from the Student Account Center (PayNow link on www.gordonstate.edu under My Gordon / For Gordon Students) and you are prompted for payment method, use the drop down and select the name you stored as your refund account.

What is the $25.00 return fee that is mentioned in the "I Agree" Terms and Conditions?

If you use this account to pay for tuition and other charges on your account and the account does not have enough money to cover the payment, you will be charged a $25.00 bad check fee. It does not pertain to using the account as a Refund account.